U.S. Department of Education Ombudsman

Please use the following information to contact the FSA Student Loan Ombudsman Group.

Via on-line assistance: https://studentaid.gov/help-center/contact 

Via telephone: (877) 557-2575

Via fax: (202) 275-0549

Via mail:

U. S. Department of Education
FSA Ombudsman Group
830 First Street, N. E., Mail Stop 5144
Washington, D.C. 20202-5144